AI Agents

Smarter Clinic Operations
for Modern Healthcare 

4EverPulse is your healthcare front desk, automated end-to-end with 24/7 calls, bookings, and automated patient updates keeping schedules accurate and queues moving. 

Emma

Medical Receptionist

Annie

Allergy Management Coordinator

Zara

Clinical Document Allocation Officer

Ethan

Medical Billing Officer

Ryan

Rebate Coordination Officer

Ava

Food Waste Management Officer

Emma

Medical Receptionist

Emma is an AI agent that answers call instantly, triages appointment needs, and keeps your clinic accessible 24/7 reducing front-desk bottlenecks.

CALLS & APPOINTMENTS

Handle inbound calls and outbound calls. Book, reschedule, and cancel appointments accurately.

CALLS & APPOINTMENTS

Handle inbound calls and outbound calls. Book, reschedule, and cancel appointments accurately.

PATIENT ADMIN

Register patients, Manage recalls, referrals, and inbox tasks.

PATIENT ADMIN

Register patients, Manage recalls, referrals, and inbox tasks.

CARE COORDINATION & REMINDERS

Coordinate patient flow with clinicians. Send SMS and voice reminders. Confirm appointments to reduce no-shows.

CARE COORDINATION & REMINDERS

Coordinate patient flow with clinicians. Send SMS and voice reminders. Confirm appointments to reduce no-shows.

Annie

Allergy Management Coordinator

Annie captures patient allergies and instantly updates the hospital kitchen and meal systems, then calls the kitchen and alerts staff by email or message.

CALL AND UPDATE KITCHEN STAFF

Calls the kitchen to confirm allergy updates and stop unsafe meals from being prepared.

CALL AND UPDATE KITCHEN STAFF

Calls the kitchen to confirm allergy updates and stop unsafe meals from being prepared.

ALLERGY UPDATES

Syncs allergy details from clinical records into kitchen and meal-service systems.

ALLERGY UPDATES

Syncs allergy details from clinical records into kitchen and meal-service systems.

INSTANT NOTIFICATIONS

Send emails to the kitchen team and senior management for auditability.

INSTANT NOTIFICATIONS

Send emails to the kitchen team and senior management for auditability.

Zara

Clinical Document Allocation Officer 

Zara is an AI agent that integrates with your EMR and document inboxes to sort, verify, and route clinical documents fast.  

SCAN, EXTRACT & UPDATE RECORDS

Ingest scanned documents, read key fields, verify Name, DOB, and MRN, then update the EMR with the extracted information and attach the document to the correct patient file.

SCAN, EXTRACT & UPDATE RECORDS

Ingest scanned documents, read key fields, verify Name, DOB, and MRN, then update the EMR with the extracted information and attach the document to the correct patient file.

ROUTE & NOTIFY

Send documents to the correct clinician or team and notify them instantly by email, SMS, or message when action is required.

ROUTE & NOTIFY

Send documents to the correct clinician or team and notify them instantly by email, SMS, or message when action is required.

FOLLOW-UP & CONFIRMATION

Track missing or pending documents, request clarification when needed, and escalate overdue items to keep workflows moving.

FOLLOW-UP & CONFIRMATION

Track missing or pending documents, request clarification when needed, and escalate overdue items to keep workflows moving.

Ethan

Medical Billing Officer

Ethan is an AI agent that creates clinic invoices, sends them for approval, submits claims, and follows up to reduce denials and improve cash flow. 

CALL & COORDINATE

Calls billing/insurance officers to confirm missing details, approvals, and claim requirements.

CALL & COORDINATE

Calls billing/insurance officers to confirm missing details, approvals, and claim requirements.

INVOICE CREATION & APPROVAL

Generates invoices for services and sends them to the relevant officers for review and approval.

INVOICE CREATION & APPROVAL

Excursion analysis, corrective actions,audit trails, holds/releases.

CLAIMS & FOLLOW-UP

Submits Medicare/private claims, tracks rejections, and follows up until payment is received.

CLAIMS & FOLLOW-UP

Submits Medicare/private claims, tracks rejections, and follows up until payment is received.

Ryan

Rebate Coordination Officer 

Ryan is an AI agent that manages healthcare procurement 24/7 keeping critical supplies available while controlling spend and reducing waste. 

CALL & CONFIRM REBATES

Calls suppliers and relevant officers to confirm rebate eligibility, credit notes, missing documents, and payment status.

CALL & CONFIRM REBATES

Calls suppliers and relevant officers to confirm rebate eligibility, credit notes, missing documents, and payment status.

REBATES & SUPPLIER PRICING

Tracks rebate/credit programs, verifies pricing agreements, and maintains approved supplier lists.

REBATES & SUPPLIER PRICING

Tracks rebate/credit programs, verifies pricing agreements, and maintains approved supplier lists.

STOCK, PURCHASING & BUDGET CONTROL

Monitors inventory and usage, prevents expiry/stockouts, raises POs, and supports budget checks and spend reporting.

STOCK, PURCHASING & BUDGET CONTROL

Monitors inventory and usage, prevents expiry/stockouts, raises POs, and supports budget checks and spend reporting.

Ava

Food Waste Management Officer

Ava is an AI agent that tracks meal waste, recommends menu and portion changes, and delivers monthly reports for kitchen and management. 

CALL & COORDINATE

Calls the kitchen and ward teams to confirm issues, align menu or portion changes, and coordinate next actions quickly.

CALL & COORDINATE

Calls the kitchen and ward teams to confirm issues, align menu or portion changes, and coordinate next actions quickly.

WASTE CAPTURE & SCANNING

Scan meal plates and waste records. Classify leftovers by ward, meal type, and diet.

WASTE CAPTURE & SCANNING

Excursion analysis, corrective actions,audit trails, holds/releases.

INSIGHTS & RECOMMENDATIONS

Identify high-waste items. Recommend portion and menu adjustments to reduce waste while protecting nutrition.

INSIGHTS & RECOMMENDATIONS

Identify high-waste items. Recommend portion and menu adjustments to reduce waste while protecting nutrition.

REPORTING & PLANNING

Generate weekly and monthly waste reports. Provide improvement plans and trend summaries for managers.

REPORTING & PLANNING

Generate weekly and monthly waste reports. Provide improvement plans and trend summaries for managers.