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Atlato for Services

Every enquiry becomes a job. Every job becomes cash.

LauraLogic answers the phones and Atlato carries the rest: quotes, scheduling, dispatch, invoicing and follow-up, while your team delivers the work.

Ask anything about Atlato in services

Instant answers on the platform, the products and how they work in your operation.

Trusted where operations matter

Our customers and partners run real operations on Atlato, across health, care, transport, logistics, agriculture and services.

Agriculture Atlato delivers real-time insights, automated actions, safer operations, and Power BI updates.
Greensill FarmingCustomer
Transportation Atlato streamlined our operations, improved efficiency, and consistently delivered excellent customer support.
Greeno CarsCustomer
Transportation Atlato saves us time, simplifies daily work, and provides excellent, reliable support.
Awan GroupCustomer
Transportation Atlato improves visibility, reduces manual monitoring, and supports faster, better decisions.
KDS ManagementCustomer
Healthcare Atlato combines AI with Softlogic's healthcare expertise and Chefmax to transform operations.
SoftlogicPartner
Transport and Logistics Atlato partners with Teltonika for native integrations and jointly promoted connected solutions.
TeltonikaPartner
Transport and Logistics Atlato partners with Australian trailer manufacturer Base Fabrications to extend AI-enabled design capabilities.
Base FabricationsPartner
Outcomes

What service businesses gets back

The payback is capacity: work carried end to end, evidence that builds itself, and a team focused on what they do best.

1 flow

Enquiry to invoice with nothing dropped in between.

24/7

Calls answered and jobs booked day and night, even when your team is on the tools.

Instant

Quotes out the door while the enquiry is still warm.

One operating layer across the service business.

Built for the teams who carry the customer promise.

The customers, equipment and contracts change by provider. The operating problem is the same: one service event spreads across many systems and parties, and people carry the coordination between them. Atlato closes that gap.

Managed IT and technology services

Service desk to renewal, on one thread.

Atlato works across the service desk, monitoring, remote response, customer communication, projects, vendors, subscriptions and renewals, so every case and commitment stays owned and visible.

Faster response, fewer dropped handoffs, renewals prepared with evidence.
Telecom and connectivity services

Faults, carriers and customers coordinated.

Service assurance, fault coordination, network and device monitoring, carrier escalation, customer updates and site work stay connected, so an outage becomes one managed response instead of four parallel chases.

Earlier fault response, cleaner carrier accountability, customers informed before they ask.
Equipment manufacturers and OEMs

The installed base, served and grown.

Installed-base visibility, remote monitoring, warranty, preventive service, parts, field work and aftermarket growth run on one operating layer, from commissioning to renewal.

More proactive service, faster warranty recovery, stronger aftermarket revenue.
Industrial maintenance providers

Condition-based work, done with evidence.

Condition-based and planned maintenance, specialist allocation, permits, parts, subcontractors and completion evidence are coordinated around each asset and site.

Better maintenance timing, prepared crews, complete service records.
Building and facilities services

Every site request owned and tracked.

HVAC, electrical, fire, lift, security and building-system requests across multiple customer sites are classified, assigned and followed to verified completion.

Fewer missed requests, clearer site accountability, faster recovery.
Multi-site field operations

Central view. Local action.

A central service view with local site access, technician coordination, service-level risk and consistent customer reporting, across every region and crew.

Consistent service across sites, with risk visible before it becomes a miss.

Atlato works across what you already run: CRM and account systems, contact centre and messaging, ticketing and service management, field-service and dispatch tools, maintenance and asset systems, monitoring and network platforms, IoT and telematics, contract, entitlement and warranty records, scheduling and workforce tools, inventory and purchasing, supplier and subcontractor portals, ERP, finance and reporting. It does not need every system or device connected on day one: it starts with the minimum connections required for one measurable service flow.

Features

What Atlato carries in services

See what Atlato would carry in your operation.

Bring us one service flow that eats your team's week. We will show you how it runs in Atlato, end to end.