Service desk to renewal, on one thread.
Atlato works across the service desk, monitoring, remote response, customer communication, projects, vendors, subscriptions and renewals, so every case and commitment stays owned and visible.
LauraLogic answers the phones and Atlato carries the rest: quotes, scheduling, dispatch, invoicing and follow-up, while your team delivers the work.
Instant answers on the platform, the products and how they work in your operation.
Our customers and partners run real operations on Atlato, across health, care, transport, logistics, agriculture and services.
Greensill FarmingCustomer
Greeno CarsCustomer
Awan GroupCustomer
KDS ManagementCustomer
SoftlogicPartner
TeltonikaPartner
Base FabricationsPartner
The payback is capacity: work carried end to end, evidence that builds itself, and a team focused on what they do best.
Enquiry to invoice with nothing dropped in between.
Calls answered and jobs booked day and night, even when your team is on the tools.
Quotes out the door while the enquiry is still warm.
The customers, equipment and contracts change by provider. The operating problem is the same: one service event spreads across many systems and parties, and people carry the coordination between them. Atlato closes that gap.
Atlato works across the service desk, monitoring, remote response, customer communication, projects, vendors, subscriptions and renewals, so every case and commitment stays owned and visible.
Service assurance, fault coordination, network and device monitoring, carrier escalation, customer updates and site work stay connected, so an outage becomes one managed response instead of four parallel chases.
Installed-base visibility, remote monitoring, warranty, preventive service, parts, field work and aftermarket growth run on one operating layer, from commissioning to renewal.
Condition-based and planned maintenance, specialist allocation, permits, parts, subcontractors and completion evidence are coordinated around each asset and site.
HVAC, electrical, fire, lift, security and building-system requests across multiple customer sites are classified, assigned and followed to verified completion.
A central service view with local site access, technician coordination, service-level risk and consistent customer reporting, across every region and crew.
Atlato works across what you already run: CRM and account systems, contact centre and messaging, ticketing and service management, field-service and dispatch tools, maintenance and asset systems, monitoring and network platforms, IoT and telematics, contract, entitlement and warranty records, scheduling and workforce tools, inventory and purchasing, supplier and subcontractor portals, ERP, finance and reporting. It does not need every system or device connected on day one: it starts with the minimum connections required for one measurable service flow.
Bring us one service flow that eats your team's week. We will show you how it runs in Atlato, end to end.
Products, industries or how agentic orchestration would work in your business.