Act before late or incomplete deliveries become retailer penalties.
Atlato monitors each order from fulfilment to arrival, acts when the quantity or delivery window is at risk and keeps recovery tasks, approvals and retailer updates moving together.
For CPG manufacturers, wholesalers and supermarket suppliers working to retailer on-time, in-full requirements
Late or incomplete deliveries trigger retailer penalties.
Customer-supply and logistics teams must identify the at-risk order, confirm the missing quantity or timing issue, contact the warehouse and carrier, prepare a recovery path and keep the retailer updated.
What it costs you.
Narrow delivery windows can be missed and orders can arrive short. The business may face fines, disputed service performance and additional cost for urgent transport or corrective deliveries.
How Atlato runs it.
Atlato acts as a 24/7 digital assistant for every at-risk delivery. It monitors the order from fulfilment to arrival, acts when the quantity or delivery window is at risk and keeps recovery tasks, approvals and retailer updates moving together.
Connects to your existing systems
Connects ERP, order management, WMS, scanning, loading, TMS, carrier tracking, delivery appointments, retailer portals, advance shipment notices and customer communication.
Monitors and takes action 24/7
Monitors ordered, allocated, picked, loaded, in-transit and delivered quantities against the required window. When risk appears, it contacts the relevant parties, opens recovery tasks, checks available options and follows the approved plan to closure.
Follows your policies and compliance requirements
Applies retailer-specific delivery windows, in-full rules, appointment requirements, notification procedures, approved substitutions and escalation thresholds.
Brings people in when approval is needed
Brings customer supply, operations, commercial or finance in when expedited transport, a partial delivery, substitution, changed appointment or financial decision requires approval.
Gives every person a personal digital assistant
Warehouse teams receive the exact completion task, transport receives the revised movement plan, customer-supply teams receive the retailer position and managers receive only the decisions requiring authority.
Maintains a complete, audit-ready history
Keeps ordered and delivered quantities, milestone times, contacts, recovery actions, approvals, retailer updates, delivery evidence and the final penalty or service outcome together.
What changes.
Every OTIF milestone monitored
Ordered, picked, loaded and delivered quantities are watched against the window.
Risk acted on before arrival
Recovery starts while there is still time to protect the delivery.
Retailer decisions remain controlled
Concessions, substitutions and spend always wait for the right person.
Full evidence retained
Milestones, updates and outcomes stay together for every order.
More use cases like this.
See this flow running on your operation.
Bring us your systems, your rules and your exceptions. We will show you how Atlato carries this flow from the first signal to the recorded outcome.