Control temperature exposure when refrigerated-truck doors are opened.
Atlato distinguishes normal delivery activity from an operational exception and takes the next approved action, at every stop.
For refrigerated carriers, multi-drop delivery fleets, cold-chain 3PLs and temperature-controlled last-mile operators
What still requires manual action.
Opening a refrigerated-truck door can rapidly warm the trailer air during loading, unloading and multi-stop deliveries. Door-open data may be recorded, but your operations team must still decide whether the opening is expected, check how long it has continued, contact the driver or site, get the door closed, manage an exception and confirm that the trailer temperature has recovered before the route continues.
What it costs you.
Repeated or prolonged openings can increase temperature exposure, place additional demand on the refrigeration unit and create uncertainty about product condition. Without active follow-through, a simple door event can become a quality issue, customer dispute or rejected delivery.
How Atlato runs it.
Atlato works as a 24/7 digital delivery assistant above your door sensors, reefer telemetry, route plan and site schedule. It distinguishes normal delivery activity from an operational exception and takes the next approved action.
Connects to your existing systems
Connects door sensors, reefer telemetry, GPS, geofences, route plans, delivery windows, dock bookings, cargo rules and driver communication channels.
Monitors and takes action 24/7
Watches door-open duration, location, temperature movement and recovery time. It contacts the driver or site when limits are exceeded, confirms closure and continues monitoring until the trailer stabilises.
Follows your policies and compliance requirements
Applies the permitted door-open time by cargo, site and delivery type, together with required recovery checks, hygiene rules and escalation thresholds.
Brings people in when approval is needed
Escalates when product acceptance, route continuation, redelivery, quality inspection or a customer decision cannot be made automatically.
Gives every person a personal digital assistant
Drivers receive immediate prompts, dispatch sees the effect on the route, quality teams receive exposure details and customer service receives a prepared status update.
Maintains a complete, audit-ready history
Records when and where the door opened, duration, temperature change, driver response, recovery time, exception decisions and any customer communication.
What changes.
Every stop understood
Door activity is checked against location and the delivery plan.
Exceptions acted on
Long or unexpected openings trigger immediate follow-through.
Recovery confirmed
Monitoring continues until the trailer returns to the required condition.
Sites become visible
Recurring exposure patterns can be traced to routes and locations.
Why the outcome is different.
Door events are no longer passive telemetry.
- Faster intervention when doors remain open beyond the approved limit.
- Clear separation between normal delivery activity and genuine exceptions.
- Better visibility of temperature recovery before the vehicle continues.
- Less manual chasing across drivers, sites, dispatch and quality teams.
Outcomes to measure.
- Door-open events exceeding the permitted duration
- Time from exception to driver or site contact
- Trailer recovery time after each stop
- Temperature-related delivery exceptions by site or route
- Repeated door-control issues requiring process change
More use cases like this.
See this flow running on your operation.
Bring us your systems, your rules and your exceptions. We will show you how Atlato carries this flow from the first signal to the recorded outcome.