Keep refrigerated shipments within the required temperature range.
Atlato watches each shipment, investigates deviations and carries the approved response through to closure, at any hour.
For refrigerated carriers, cold-chain 3PLs, food distributors and pharmaceutical logistics providers
What still requires manual action.
Product temperature can move outside the required range while the shipment is still in transit. A monitoring platform may show the deviation, but your operations team must still verify the reading, check the reefer and vehicle status, contact the driver, begin the approved corrective action, update the customer and follow the issue until the load is stable. After hours, the alert may be visible while no one is actively managing the response.
What it costs you.
An unmanaged excursion can expose the load to product damage, rejection, claims, compliance review and delivery disruption. The operational risk is not only detecting the deviation; it is completing the response before the shipment becomes unrecoverable.
How Atlato runs it.
Atlato works as a 24/7 digital operations assistant above your temperature-monitoring, telematics, transport and communication systems. It watches each shipment, investigates deviations and carries the approved response through to closure.
Connects to your existing systems
Connects reefer sensors, telematics, the TMS, WMS, order details, cargo temperature limits, driver contacts, customer records and operating procedures.
Monitors and takes action 24/7
Watches temperature, setpoint, unit status and location continuously. When a limit is breached, it verifies the data, contacts the driver, starts the approved checks, sends updates and follows the shipment until conditions recover.
Follows your policies and compliance requirements
Applies the permitted temperature range, response time, cargo-specific SOP, food or pharmaceutical requirements and escalation rules for that shipment.
Brings people in when approval is needed
Escalates to the duty manager, quality team or customer when a setpoint change, product decision, transload, claim action or other controlled decision needs human approval.
Gives every person a personal digital assistant
Dispatch, quality, customer service and managers receive the facts, next action and prepared communication relevant to their role, without rebuilding the case from different systems.
Maintains a complete, audit-ready history
Records readings, alerts, calls, messages, instructions, approvals, corrective actions and final closure in one traceable shipment history.
What changes.
Always watching
Temperature and reefer status are monitored continuously, on every lane.
Immediate response
Approved corrective workflows begin the moment a deviation occurs.
Controlled decisions
People approve the changes that require judgement or authority.
One complete record
Every reading, action and approval stays with the shipment.
Why the outcome is different.
A temperature alert no longer waits in a dashboard.
- Faster response to in-transit excursions, including overnight events.
- Less time coordinating drivers, quality teams, customers and service providers.
- A consistent response for every shipment and temperature-sensitive product.
- Clear evidence of what happened, who approved the response and how the case closed.
Outcomes to measure.
- Time from deviation to first action
- Duration outside the permitted range
- Cases closed within the required response time
- Rejected loads, claims and preventable product loss
- Completeness of shipment temperature records
More use cases like this.
See this flow running on your operation.
Bring us your systems, your rules and your exceptions. We will show you how Atlato carries this flow from the first signal to the recorded outcome.