Prevent incorrect reefer instructions and temperature settings.
Atlato checks that the same approved temperature requirement is carried through every stage, from order to live unit setting.
For refrigerated carriers, cold-chain 3PLs, freight forwarders and temperature-controlled shippers
What still requires manual action.
Temperature-control instructions can be miscommunicated or entered incorrectly as a shipment moves from booking to dispatch and transport. A missing minus sign, a Celsius/Fahrenheit mix-up, an outdated product instruction or an incorrect reefer setpoint can place the entire load at the wrong temperature. Staff must compare the order, product requirement, booking, carrier instruction and live unit setting, resolve any conflict and reconfirm the correct value whenever information changes.
What it costs you.
A small clerical error can create full-load product damage, claims, customer rejection and regulatory exposure. The risk increases when instructions pass through several organisations, systems and people without one automated validation point.
How Atlato runs it.
Atlato acts as a 24/7 digital control assistant between the order, product rules, booking, carrier and reefer unit. It checks that the same approved temperature requirement is carried through every stage.
Connects to your existing systems
Connects customer orders, product master data, SOPs, the TMS, booking messages, carrier instructions, reefer settings and change requests.
Monitors and takes action 24/7
Compares the required range with the booked and live setpoint, detects unit or sign mismatches, flags conflicting instructions, contacts the responsible party and follows the correction to confirmation.
Follows your policies and compliance requirements
Uses the approved product range, Celsius/Fahrenheit rules, change-control process, customer instructions, validation steps and permitted authority for setpoint changes.
Brings people in when approval is needed
Requests approval when instructions conflict, the customer changes requirements, a setpoint falls outside the approved range or responsibility must be confirmed before departure.
Gives every person a personal digital assistant
Booking, dispatch, drivers, quality teams and account teams each receive the exact instruction, missing confirmation and next action relevant to them.
Maintains a complete, audit-ready history
Keeps the original instruction, every change, validation result, confirmation, approval, transmitted setting and live reefer value in one record.
What changes.
One verified instruction
Order, booking and reefer settings are checked against the same rule.
Errors caught early
Signs, units and setpoint conflicts are identified before transit.
Changes controlled
Approvals and confirmations follow the required process.
Proof retained
Every instruction and correction remains traceable.
Why the outcome is different.
The shipment leaves with one verified temperature instruction.
- Fewer setpoint errors caused by units, signs, outdated instructions or manual re-entry.
- Immediate detection when the booked setting conflicts with the product requirement.
- Clear ownership and approval for every instruction change.
- Proof that the correct requirement was checked, confirmed and communicated.
Outcomes to measure.
- Instruction conflicts detected before departure
- Setpoint corrections completed before loading or dispatch
- Shipments with complete temperature confirmation
- Claims linked to clerical or communication errors
- Time spent manually validating shipment instructions
More use cases like this.
See this flow running on your operation.
Bring us your systems, your rules and your exceptions. We will show you how Atlato carries this flow from the first signal to the recorded outcome.